Monday, July 26, 2010
Item delivered to wrong city...
Not sure where to go from here. I won an auction from a seller in Virginia, and decided to check the tracking info this morning. To my surprise, it shows the item was delivered in Norfolk, Virginia on 4/22. I live in California. I contacted the seller to find out if maybe the item had been returned to him, since he lives in Virginia and it says it was delivered in Virginia, and he said it wasn't. Anything I can do?|||you can file item not recieved complaint and recover all your $. so ask seller to see what's happened. maybe they put the wrong zip code on package. if after a few days you aren't satisfied with seller's "help". then file the complaint with eBay to recover your $. and any time i must file a complaint , i leave negative feedback and 1's in the dsr stars.|||Perhaps the seller gave you the wrong tracking notice. How long has it been since the seller shipped?Need a website fast?|||First you need to review your address in your Paypal acct to make certain the address is correct (CA) address. If I were you I would pull the seller's contact info and give them a call. Look here Link Make certain both your address on file with Ebay and Paypal are correct, before contacting the seller. If you have changed addresses recently or even in the last several years, you need to change it both with Ebay and Paypal. Seller is required by Paypal/Ebay Buyer protection to only ship to the address on the Paypal Transaction Details Page. If the address with Paypal is correct, file the INR with Paypal and state item delivered to an unknown address in VA , not your address in CA.|||Sorry that should read " If you have changed addresses recently or even in the last several years, you needed to change it with both with Ebay and Paypal." When you contacted the seller, what did they say/show as the ship to address on the Paypal Transaction Details Page? The fact the item has not been returned to the seller, means either they gave you the wrong D/C # or shipped to the wrong address. They owe you a full refund. If no immediate refund, then file the INR with Paypal.|||it may be that it was routed through Norfolk VA on its way to you. or are you in Norfolk California?Even when I am telling a lie I am truthful. Rick|||Seller might have given you the wrong DC number. Your package might still be delivered to you. Check your address on file with PayPal and then contact the seller to check the number.|||Does it say it was DELIVERED or just that it may be at a sorting facility in Norfolk? When was the item mailed? This is only 4/25~~the DC you're looking at is 4/22.
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