refunds

I have a question about refunds. I have had to ask for a refund 2 times and both times I was stuck paying for the return shipping. On one of them I within 3 days had contacted the seller to report a problem with a brand new bike popping tires repeatedly. My son could not ride the bike without the tires popping. And the other case was a misleading listing about boots, said to have been in good shape when in reality they were so worn out that when you set them down the tops flopped over. In the pictures posted they appear to stand straight up....My question is simply: Is there a way for me to get reimbursed my shipping cost. It was $30.00 to ship the bike back and $10.00 on the boots. Not real fair for the buyer to have to eat that cost. Its not like I just changed my mind and sent them back, There were genuine problems with both products. On the bike I had already left positive feedback because my son truly loved the bike. I left honest negative on the boots and he is now writing asking me to reconsider.||||||Not yet, and I know that the others wont reimburse me. Ebay had to pay for the bike because they refused to. They said that the bike was destroyed (in the 11 days we had possession of it,4 of which it was already boxed up)! Not only that but they already got their positive feedback. My son loved the bike so I had no way of knowing that the problems were going to arise. I always like to leave the feedback once I receive my product and am satisfied with it (LOL)! I wish I had though to let him ride it a few days before leaving feedback! That was a lesson learned.|||Yeah, no hurry to leave FB when you have awhile to really inspect things. (In fact I think that lady from Tenn. already left Russia positive feedback on that kid. ) Well, your sellers know it up to them to make you happy, so it's their choice ultimately. You can always leave a follow-up feedback if you want to.|||Hmmmm, Seems to me you posted about this on another board several weeks ago, but here goes again. My stepson's Dad owns a bike shop, his take on this is A) the rims were not well machined and have some spurs causing the tires to "pop". B) Your son is not using BMX rated tubes in the tires, maybe over inflating the ones he is using.~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ I did not sell you my opinion|||Both Ebay's and Paypal's Buyer Protection, can only refund exactly what was paid. Item price and the original S& H. Ebay and ,most internet buying, requires the buyer to pay for the return shipping to the seller, just like any store, who accepts returns. Buyers do not get reimbursed for their time or the gas money to return an item to a store. A good seller if asked, will reimburse a buyer the return cost of return shipping, if they made an error in the listing or the item arrives defective. Since most buyer claims of SNAD (significantly not as described) are a differenece of opinion as to condition of the item, between the buyer and seller, there lies the problem. Ebay gives you 60 days from the end of the auction to leave feedback. Leaving feedback immediately is not always the way to go. No harm for either the seller or buyer to wait , until you are certain the item is satisfactory, especially with something like a bike. You can leave an appropriate follow up comment to the feedback left for the bike seller by using this link. Link Appropriate follow up comment might be: " bicycle tires kept popping/loosing air, disappointed after minimal use had to return"|||" I left honest negative on the boots and he is now writing asking me to reconsider." "Boots did not stand up on their own", sounds like an OCD thing. If the boots truly were SNAD and were much more worn than was described in the auction and the seller did not reimburse the return cost of shipping, then let the feedback stand.|||belindaculwell I am confused by the feedback you left the seller on the boots? You state here "the boots did not stand up on their own and were much more worn than indicated in the listing", yet the feedback states "the boots were not ostrich"? Are you saying the boots in the photo and the boots you received, were not of the same style,made by Durango and were not ostrich hide? Did you check the inside of the boots ? Most are marked with the materials content, ie made of cow hide, manmade or in this case ostrich.|||OCD?? WTH? In the picture the boots appear to be in good shape, standing up. I get them and they flop over because they are so worn out. The listings says that they are in good shape/hardly worn. No they are not real Ostrich which was not so much the issue as how bad of shape they are in. He covers his butt on that with this: " I DESCRIBE THINGS FROM MY LIMITED KNOWLEDGE WITH NO EXPERTISE IN ANY SPECIFIC FIELD. " My issue was and still is that they are very very worn out, although the soles were in exceptionally good shape (hmmm), the picture was misleading. I am in no way OCD and these 2 are the only refunds I have ever asked for. I really don't know if I received the boots that are pictured. And yes I did write about the bike before on here. That case really bothers me the most because my son was not able to ride the bike more than an hour or two total yet they said that it was destroyed. The tires and wheels were messed up but how is that not a problem with the bike??? They said the bike was scratched and rusted, we kept the bike indoors at all times. He did wreck once, the first time the tires popped but I did not see any significant damage caused by that but then again, the tires should not have been popping! I did revise my feedback but they came back stating that they would provide pictures as proof of damage. They could have done anything to the bike once it was received.|||I wouldn't worry about boots that don't stand alone. It's boots that "flop over" while I'm in them that would worry me! I'd go see a leg-bone surgeon asap.|||belindaculwell I was being factious about the boots not standing up. If the boots were much more worn and not in the condition as described, that is the issue, not if they stood up on their own. Again , the bike was listed by the seller with a stock/manufactuer photo. Tires that pop, don't hold air are not as described. As I said earlier, if you had to pay for the return shipping for defective or not as described item(s), then I would let the NEG feedback stand.|||I am sorry, I though that you were being rude, I do apologize! This man is trying to intimidate me into changing the feedback and I would have in the beginning had he just offered to pay the return shipping but now he has written to me 4 or 5 times, each time getting worse than the time before and finally in the last one he said he would pay it BUT now,I feel its the principal of it. He is not being honest in his listings and that is not right. I am a buyer and seller on ebay so I understand that ebay is a buyers market for the most part BUT.....when sellers can get away with that its not right. They should have to pay the return shipping too IF it is proven to be a case of misrepresentation. Maybe then, they would be honest. And with honesty you will get less returns. It just make better business sense to me.|||With the bike issue you probably could have gotten by cheaper to take it to a bike shop and have them check out the wheels. As another poster stated, they could have had a spur of metal which if sanded down would have solved the whole problem. Maybe the valve stem had a problem? I've also seen the way kids ride bikes these days~~jumping curbs, etc. and it's no wonder tires don't stand up.||||||OP also purchased a skateboard for his kid so jumping curbs, doing wheelies or taking the bike off road is a definite possibility as to the cause of the problem. The bike in question was new from the factory in an unopened box so probably wasn't even put together? If OP put the tires, tubes on the wheels it may have been a mistake he made that caused the problems with the bike? Now the bike is no good to the seller as it's used in an opened box. He has lost 100's of dollars on this sale.