Please help to make decision about action on seller

Hi. I need advice. I bought Resveratrol from” thelazer”, there was lot for 6 bottles, were more than 8 items was available to purchase, and so I bought two of lots (2X6) to get good rates on shipping. I don payment immediately After two weeks, were most of orders from USA arriving within 6 – 10 days, item didn’t arrive and I shout message about my staff and answer was: “They came back to me in the mail, marked unable to locate address. I've resent them with a better address on them.” Ok and 10 days later I receive package with only 6 bottles. I shout one more message regards what is going on – where is the rest, the answer is: “Hi, I was afraid of that. I sent out two shipments, I have had a problem with Lativia's customs in the past where they have not allowed the import of items. One shipment made it okay, the other must be on it's way back to me. I will send another shipment on Monday with a slightly different address line, that removes the auction #, so that hopefully it will pass Thur customs okay. I'll put an extra bottle in there, maybe they will open the package and keep it as a gift to themselves and then forward the rest to you. If it doesn't arrive, let me know and I will issue a refund for those 6 bottles. I hope this package does reach you safely.” Obviously explanations are fool of lies. Seller didn’t have problems when I ordered same thing tree month ago. Why seller would split one order in two and ship them as separate orders, where there was clearly stated that more than 8 lots are available. And that – “. I'll put an extra bottle in there, maybe they will open the package and keep it as a gift to themselves and then forward the rest to you.” It is illegal for custom to take something out of package, that is so foolish. So, the big question is – what should I do? That person deserves negative feedback, but what would be fair – 1 ask for full refund ? 2 ask for refund of 6 bottles and full shipping cost ? 3 your option? I don’t want any more items from particular seller.|||just ask for the refund of the items you didn't recieve . i'd forget feedback as seller has been comunicating and reshipping items.|||Yes, I agree, but I am unhappy about paying for shipping and getting only half. Why should I pay for shipping of half of nothing?|||or maybe,,,, move to a country where packages Will arrive********************** We Rip Off Our OTHER Customers And Pass The Savings On To YOU|||Obviously explanations are fool of lies. How do you know this? Lativia is a nightmare for sellers to get stuff through. Someone pass me an explanation and a Tanq on the rocks please ...|||As OP stated, she ordered more than one "lot" in order to save on shipping. Why did the seller split the shipment to begin with - that would cost the seller more money. The whole "Customs opening it and keeping one for themselves" seems very odd to me as well. It's almost like the seller is only going to ship the 6 (and not throw in the extra one) and when you receive the package, they're going to say, "Oh customs must have taken that one." That whole sentence just seems very odd to me (that a seller would even state that). I've never shipped to Lativia so I don't know firsthand but the seller's responses do seem strange. At this point, how long has it been since you won the auction? I would file "Item Not Received" for the second lot of 6 that you won (and didn't receive). They will be required to provide proof of delivery and if they don't have it, you will receive your original purchase price and shipping back.|||What was the auction number?|||Sounds to me like the seller is ATTEMPTING to work with the buyer here, and the op is lucky to have a seller willing to ship to Latvia. Many, many sellers wont ship there because of customs laws, scams and lost packages.